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    Question

    In cases where REs are unable to meet Customer Due

    Diligence (CDD) requirements due to a customer’s lack of cooperation, what is the recommended action?  
    A Approve account with limited access Correct Answer Incorrect Answer
    B File a Suspicious Transaction Report (STR) Correct Answer Incorrect Answer
    C Place a freeze on the account Correct Answer Incorrect Answer
    D Seek third-party verification Correct Answer Incorrect Answer
    E Report to a local enforcement agency Correct Answer Incorrect Answer

    Solution

    If a customer is uncooperative or fails to provide reliable documents, the RE should consider filing an STR with FIU-IND, as this may indicate potential money laundering activities.   

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