Question
In six sigma under the define phase, which of the
following is used to find the root of a problem?Solution
The acronym SIPOC stands forĀ Suppliers, Inputs, Process, Outputs and Customer. Using information from these five areas creates a process map that gives a high-level overview of a Six Sigma project.Ā This is calledĀ high-level Process Map Ā or Birdās eye view. This tool allows a team to view their process with respect to inputs, outputs, and suppliers. It provides the process scope while showing the process boundaries. Also, it helps in identifying the relationship among the supplier, inputs, and process; and gives visibility to the customers and their requirements.
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