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    Question

    In six sigma under the define phase, which of the

    following is used to find the root of a problem?
    A VOC Correct Answer Incorrect Answer
    B SIPOC Correct Answer Incorrect Answer
    C CPOQ Correct Answer Incorrect Answer
    D DPU Correct Answer Incorrect Answer
    E Kanban card Correct Answer Incorrect Answer

    Solution

    The acronym SIPOC stands for Suppliers, Inputs, Process, Outputs and Customer. Using information from these five areas creates a process map that gives a high-level overview of a Six Sigma project. This is called  high-level Process Map  or Bird’s eye view. This tool allows a team to view their process with respect to inputs, outputs, and suppliers. It provides the process scope while showing the process boundaries. Also, it helps in identifying the relationship among the supplier, inputs, and process; and gives visibility to the customers and their requirements.

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