Solution

Formal communication refers to interchange of information officially. The flow of communication is controlled and is a deliberate effort. This makes it possible for the information to reach the desired place without any hindrance, at a little cost and in a proper way. The various advantages include: ·         Maintenance of Authority of the Officers - Formal communication maintains constant relations among the superiors and the subordinates as a result of whom the dignity of the line superiors is maintained. Consequently, it is convenient to control the subordinates and fix their responsibility which is absolutely needed for effective and successful control. ·         Clear and Effective Communication - In formal communication, there is a direct contact among the managers and the subordinates. Both understand the capability, habits, feelings, etc. of one another. Managers know as to when and under which conditions their subordinates need information. In this way, this communication is capable of making available timely information. Hence, it is clear and effective. ·         Orderly Flow of Information - The information has to pass through a definite route from one person to another. Hence, the flow of information is systematic. ·         Easy Knowledge of Source of Information - In this type of communication, the source of information can be easily located. Formal communication may many a times travel through various layers in an organisation and as such may or may not be a very fast and flexible way of communication.