New 55% Off on All Courses - Enroll Now! Click Here

    Question

    What is a crucial element of responsiveness in customer

    service?
    A Ignoring customer queries Correct Answer Incorrect Answer
    B Timely and effective resolution of customer concerns Correct Answer Incorrect Answer
    C Avoiding customer feedback Correct Answer Incorrect Answer
    D Indifference to customer needs Correct Answer Incorrect Answer

    Solution

    Responsiveness in customer service involves addressing and resolving customer concerns in a timely and effective manner.

    Practice Next

    Relevant for Exams: