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    Question

    How does emotional intelligence impact decision-making

    in public services?
    A It leads to biased decisions Correct Answer Incorrect Answer
    B It has no impact on decision-making Correct Answer Incorrect Answer
    C It enhances decision-making by considering emotions and rationality Correct Answer Incorrect Answer
    D It promotes isolation of decision-makers Correct Answer Incorrect Answer

    Solution

    Emotional intelligence enhances decision-making in public services by considering both emotions and rationality.

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