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    Question

    What is the role of the Banking Ombudsman in India?

    A To resolve customer complaints against banks Correct Answer Incorrect Answer
    B To regulate the functioning of banks in India Correct Answer Incorrect Answer
    C To tackle the problem of corruption in banking Correct Answer Incorrect Answer
    D To provide training and guidance to bank employees Correct Answer Incorrect Answer
    E None of the above Correct Answer Incorrect Answer

    Solution

    The Banking Ombudsman is an official appointed by the Reserve Bank of India (RBI) to resolve customer complaints against banks. The ombudsman investigates complaints related to issues such as ATM transactions, credit card disputes, and other banking-related matters, and tries to find a solution that is acceptable to both the customer and the bank. Therefore, option A is correct.

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