Question

    The choice between oral and written communication often depends on the nature of the message and the desired outcome. Which of the following situations is MOST suitable for utilizing written communication?

    A Providing informal feedback to a colleague on their recent presentation. Correct Answer Incorrect Answer
    B Conducting a brainstorming session with a team to generate new ideas. Correct Answer Incorrect Answer
    C Delivering a complex and detailed project proposal to a client. Correct Answer Incorrect Answer
    D Resolving a conflict between two employees in a face-to-face meeting. Correct Answer Incorrect Answer
    E Building rapport and establishing trust with a new team member. Correct Answer Incorrect Answer

    Solution

    Written communication is ideal for complex and detailed information that requires careful consideration and documentation. A project proposal falls under this category, as it involves intricate details, budgets, and timelines that need to be clearly documented for reference.

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