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    Question

    Read the following passage and answer the next 4 question (Q12-Q15) Information or communication flow within an organization refers to the movement of instructions and communications within an organization. There can be several directions in which it takes place within an organization. The direction of information within an organization depends on the size, structure and the nature of the business. Information flow within an organization is extremely important in determining the success or failure of the business in the long run. For example, it is essential for any type of business organization to be able to share information with all the employees effectively by the management. When the management takes an important decision then it should be communicated to all the staffs that are within the organizational hierarchy. Apart from the formal channel of communication, there also exists Informal communication or casual communication between coworkers in the workplace. It is unofficial in nature and is based in the informal, social relationships that are formed in a workplace outside of the normal hierarchy of business structure. This type of communication is important in the workplace as it can help with employee morale and can encourage the feeling of belonging for the employees as well as a client or customer.

    Interpersonal communication is a soft skill that encompasses how well an individual communicates with others, Interpersonal communication is also known as ___?

    A Mass communication Correct Answer Incorrect Answer
    B face to face public communication Correct Answer Incorrect Answer
    C Dyadic communication Correct Answer Incorrect Answer
    D Virtual communication Correct Answer Incorrect Answer
    E Personal communication Correct Answer Incorrect Answer

    Solution

    Dyadic Communication is the form of verbal communication held face-to-face. This is the communication between two individuals related to their mutual ideas, behavior, thoughts, perceptions, likes, dislikes etc. The different forms of dyadic communication are:  Telephonic communications Interviews Instruction Dictation Face-to-Face Communication There are three stages of dyadic communication: Transaction: It is when people start to communicate; it is when people tend to exchange facial expressions. They invite a talk based on mutual interests.  Interaction: This stage is the core of the communication. In this, the subject matter of the talk is known/established.  Termination: It is when the goal of the communication is achieved. It is the end of the communication.

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