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    Question

    Read the following passage and answer the next 4 question (Q12-Q15) Information or communication flow within an organization refers to the movement of instructions and communications within an organization. There can be several directions in which it takes place within an organization. The direction of information within an organization depends on the size, structure and the nature of the business. Information flow within an organization is extremely important in determining the success or failure of the business in the long run. For example, it is essential for any type of business organization to be able to share information with all the employees effectively by the management. When the management takes an important decision then it should be communicated to all the staffs that are within the organizational hierarchy. Apart from the formal channel of communication, there also exists Informal communication or casual communication between coworkers in the workplace. It is unofficial in nature and is based in the informal, social relationships that are formed in a workplace outside of the normal hierarchy of business structure. This type of communication is important in the workplace as it can help with employee morale and can encourage the feeling of belonging for the employees as well as a client or customer.

    In comparison to a small group communication, in organizational communication which of the following can be said true __?

    A Feedback is easier and more immediate. Correct Answer Incorrect Answer
    B Communication roles are more formal. Correct Answer Incorrect Answer
    C Message can be better adapted to the specific needs of the receiver. Correct Answer Incorrect Answer
    D People are closer to one another in space. Correct Answer Incorrect Answer
    E Communication roles are grapevine Correct Answer Incorrect Answer

    Solution

    Meaning of small group communication: When more than two persons exchange their information face to face, it is called small group communication. It is one type of internal communication. Since it may be an informal communication, the group may or may not have any assigned leader. Every member can influence and can be influenced for performing their task. This generally takes place in a context that mixes interpersonal interactions with social clustering. Unlike Small group communication in an organization the communication and chain of command is well defined and the roles of communication is structured and Formal.

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