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    Question

    Which of the following is an endogenic factor influencing morale in an organisation?

    A Attitude of the employee towards the job Correct Answer Incorrect Answer
    B Feelings and social beliefs of the employee at workplace Correct Answer Incorrect Answer
    C Working conditions provided to employee at workplace Correct Answer Incorrect Answer
    D Skill and education of employee for the job Correct Answer Incorrect Answer
    E All of the above Correct Answer Incorrect Answer

    Solution

    Morale represents the attitudes of individuals and groups in an organisation towards their work environment. Morale is an indicator of the attitude of employees towards their jobs, superiors and their organisational environment. It is a collection of the employees’ attitude, feelings and sentiments Endogenic factors are the factors that come under the domain of control of management like organisational goals, structure, nature of work, working conditions, compensation. Exogenic factors are the factors external to the Organisation. These comprise of the personality of the individual Employee, his psychological make-up, level of intelligence, his physical health, family background and relations with social groups and friends. 

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