Solution

The Reserve Bank of India (RBI) extended the timeline for implementation of certain provisions of the master directions it issued on issuance of debit cards and credit cards by three months from July 1, 2022 to October 1, 2022. In the master directions issued, RBI had said card issuers will have to seek one-time password (OTP)-based consent from the cardholder for activating a credit card, if the same has not been activated by the customer for more than 30 days from the date of issuance. If no consent is granted by the customer, card-issuers will have to close the credit card account without any cost to the customer within seven working days from the date of seeking confirmation from the customer.