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At the Skytrax 2022 World Airport Awards, held at Passenger Terminal EXPO in Paris, France, Qatar’s Hamad International Airport has been named the World’s Best Airport for the second year running. The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. They are regarded as the quality benchmark for the world airport industry, assessing customer service and facilities across over 550 airports. The survey and awards are independent of any airport control, influence or input. Analysis of the results shows a close correlation to customer numbers using the airports during 2021, a time when varying travel conditions remained in place across many global regions, and with air travel quickly returning across most of the world, more normal times are coming back.
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