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Bharti Airtel has launched Airtel Contact Center as a Service (CCaaS), an omni-channel cloud platform. This platform offers enterprises a unified experience for all contact center solutions. The Airtel CCaaS platform enables businesses to access contact center solutions at affordable monthly costs instantly. This also eliminates the need to source voice, cloud, and software separately from multiple vendors. It comes with features like seamless call handling, call routing, call queuing, conference calling, and cloud monitoring accessible across all office locations. Airtel CCaaS can also simplify contact center management and enhance the customer contact experience.
Recently which of the folloiwng has received an in-principle approval from the Reserve Bank of India (RBI) to operate as a payment aggregator?
According to The UN trade and development body UNCTAD in India, 7.3 per cent of the population owned digital currency in 2021 and is ranked _________ in...
Which organization published the "Free to Think 2024" report, highlighting the decline in academic freedom in India over the past 10 years?
________ and Siemens Ltd. signed a Memorandum of Understanding (MoU) to demonstrate the feasibility of hydrogen co-firing blended with natural gas.
The Consumer Price Index for Industrial Workers (CPI-IW) is a critical indicator of inflation used in India. Which of the following statements about the...
Piramal Enterprises plans to sell _______ stake in Shriram Finance for ₹4,630 crore, marking another significant deal in the financial services sect...
Consider the following statements:
I. The Union Cabinet has approved the extension for the Pradhan Mantri Garib Kalyan Anna Yojana (PMGKAY-Phase ...
In which year did India first host the World Telecommunication Standardization Assembly (WTSA) in the Asia-Pacific region?
The International Solar Alliance (ISA), an initiative aimed at promoting solar energy, was founded in partnership by India and which other country?
Which two companies established a joint venture firm, BEL IAI AeroSystems Private Ltd, to provide lifecycle support for the Medium Range Surface-to-Air ...