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Bharti Airtel has launched Airtel Contact Center as a Service (CCaaS), an omni-channel cloud platform. This platform offers enterprises a unified experience for all contact center solutions. The Airtel CCaaS platform enables businesses to access contact center solutions at affordable monthly costs instantly. This also eliminates the need to source voice, cloud, and software separately from multiple vendors. It comes with features like seamless call handling, call routing, call queuing, conference calling, and cloud monitoring accessible across all office locations. Airtel CCaaS can also simplify contact center management and enhance the customer contact experience.
What is the maximum repayment period for public deposits under the new HFC guidelines effective January 2025?
How many Scheduled Tribe families does the PM Janjatiya Unnat Gram Abhiyaan aim to benefit?
When was the Pradhan Mantri Gram Sadak Yojana launched?
Which country was NOT a major source of FDI to India in Q1 of FY 2024-25?
Where was the global conference on space research held?
Which bank has joined forces with the NIIT Institute of Finance, Banking and Insurance (NIIT IFBI) to initiate the “ACE Banker Program”?
Which of the following technologies is NOT mentioned as being empowered by APIX for innovators?
Recently, the Indian Navy has set up its first independent headquarters named ‘Nausena Bhawan’ at which place?
Who will chair the RBI’s 10-member ’Expert Committee on Benchmarking of its Statistics'?
Which country became India's second-largest supplier of liquefied natural gas (LNG) in 2023?
