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Start learning 50% faster. Sign in nowRegulated entities (REs) and their Internal Ombudsman (IOs) should ensure that a final decision is communicated to customers within a period of 30 days from the date of receipt of complaint. This directive is aimed at improving consumer grievance redress within the regulated entities, besides improving customer service standards. Further, REs (banks, Non-Banking Financial Companies, Non-bank System Participants and Credit Information Companies) may appoint one or more Internal Ombudsman (IO) and Deputy Internal Ombudsman (DIO) depending on the volume of complaints received by them. In its Master Direction on “Internal Ombudsman for Regulated Entities”, RBI said a RE should establish a fully-automated Complaints Management Software wherein all complaints that are partly or wholly rejected by the RE’s internal grievance redress mechanism are auto-escalated to the IO within 20 days of receipt for a final decision.
Frozen storage is generally operated at a temperature of:
The corrosion that is seen in lacquered cans due to acid products like citrus juice is called:
52. Which of the following is not a correct statement with regard to protein denaturation?
Which has the highest fiber content?
Bacteria used to absorb ethylene from storage chambers is:
A bioreactor is:
Lard is an animal fat of _________ prepared by heat treatment of ________
Richest source of Riboflavin is:
During processing, foods can get contaminated because of:
a. Equipments
b. Labour
c. Raw materials
Food processing in India is concentrated in which sectos?