Question
Enhanced Access & Service Excellence (EASE) was launched
in January 2018 and the GoI has launched the 5th version of EASE i.e. EASE 5.0, which is not a theme of EASE 5.0?Solution
Five Agenda/themes of Ease 5.0 ● Digitally - enabled customer offerings ● Big data and analytics ● Modern Technology Capabilities ● Employee development and Governance ● Collaborative and development-focused banking
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