Churn rate is a key metric that measures the percentage of customers who stop using a product or service within a given timeframe. It is essential for analyzing customer loyalty and retention, as a high churn rate indicates that customers are leaving, which may signify issues with satisfaction or engagement. By closely monitoring churn, businesses can assess the effectiveness of their retention strategies, identify at-risk customers, and take preemptive action to improve loyalty. Reducing churn is often more cost-effective than acquiring new customers, making this metric vital for sustaining long-term customer relationships. The other options are incorrect because: • Option 1 (Conversion Rate) measures initial engagement rather than long-term loyalty. • Option 2 (Net Promoter Score) gauges customer satisfaction but does not quantify retention directly. • Option 3 (Customer Acquisition Cost) reflects the expense of acquiring customers, not their retention. • Option 5 (Average Order Value) measures sales per transaction, which does not directly relate to customer loyalty.
The concept of extension education process was given by ______.
The unripe fruits and few vegetables contain an insoluble stiffening material called_____. It gives firm texture to unripe fruits. As fruit ripens, some...
World Forestry day is celebrated on:
Citrus canker is _____ disease.
Which type of grafting is also known as stone grafting?
Type of silviculture system which can regenerate through seeds and majority have a long life is ___
Which among the following is generally known as twin deficit?
In the process of micropropagation, plantlets are gradually acclimatized before plantation in farm
Under Micro-Economics study of?
The planting of sugarcane by trench method ______
