Start learning 50% faster. Sign in now
Churn rate over time directly measures the percentage of customers leaving the company. Understanding its trends and patterns is critical for diagnosing the underlying causes and targeting solutions. Analyzing this metric helps prioritize efforts, such as identifying common factors among churned customers or evaluating the effectiveness of retention strategies. Option A : ARPU is important for profitability analysis but does not directly address churn. Option B : NPS reflects customer loyalty but might not pinpoint churn reasons effectively. Option C : CLV provides long-term value insights but is secondary to understanding churn causes. Option D : CSAT indicates satisfaction but does not necessarily explain customer departures.
Agar is extract from
Which one of the following is not the work of NABARD
What is the full form of GSFA?
Who among the following has the power to appoint Food Safety Officer having prescribed qualifications?
Which is not a part of 'Serve Safe' initiative?
How many spices are under the purview of spices board of India
The food color measurement can be obtained by
Which one of the following is not the activity of BIS
The International Standard for Laboratory Accreditation is:
Where is central food technology research institute situated?