Question

    A data analyst is tasked with presenting findings on

    customer churn to the executive team. Which technique would be most effective for ensuring the team understands the insights?
    A Using technical jargon to explain complex models. Correct Answer Incorrect Answer
    B Providing raw data files for detailed analysis. Correct Answer Incorrect Answer
    C Crafting a data story supported by visuals like dashboards and charts. Correct Answer Incorrect Answer
    D Sending a comprehensive email report with all technical details. Correct Answer Incorrect Answer
    E Conducting a workshop on data analysis techniques. Correct Answer Incorrect Answer

    Solution

    Explanation: Effective data storytelling combines data, visuals, and narrative to present insights in a way that resonates with the audience. In this scenario, dashboards and charts can highlight trends, such as rising churn rates or specific customer segments at risk. By framing these findings within a story (e.g., why churn is occurring and how to mitigate it), the analyst ensures that the executive team grasps the relevance and implications of the insights. Visuals simplify complex data, while the narrative provides context, making the presentation engaging and actionable. Option A: Using technical jargon can confuse non-technical stakeholders, reducing the impact of the insights. Option B: Raw data files overwhelm the audience, as they require expertise and time to interpret. Option D: While email reports are useful, they lack the interactive and visual elements that aid in understanding key points. Option E: Workshops focus on skill-building rather than presenting specific insights, which is not the primary objective here.

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