Question

    Which of the following is a key characteristic of an

    effective Management Information System (MIS)?
    A Focuses primarily on operational data and real-time transactions. Correct Answer Incorrect Answer
    B Requires advanced programming knowledge to interpret reports Correct Answer Incorrect Answer
    C Provides data and information tailored to strategic, tactical, and operational levels of decision-making. Correct Answer Incorrect Answer
    D Only supports structured decision-making processes Correct Answer Incorrect Answer
    E Operates independently of organizational goals and objectives. Correct Answer Incorrect Answer

    Solution

    An effective Management Information System (MIS) is designed to support decision-making at all organizational levels—strategic, tactical, and operational. It ensures that data and information are presented in a manner that aligns with the requirements of these levels:

    1. Strategic Decisions : Long-term goals and policies, often requiring high-level, summarized data and trend analysis.
    2. Tactical Decisions : Medium-term objectives, requiring detailed reports and forecasting tools to monitor progress.
    3. Operational Decisions : Day-to-day activities, relying on real-time or near-real-time data for task execution and resource allocation.
    An MIS achieves this through data integration, processing, and presentation, ensuring relevant stakeholders have access to accurate and actionable insights. It bridges the gap between raw data and meaningful information, enabling efficient resource utilization and improved decision-making. Explanation of Incorrect Options: A) Focuses primarily on operational data and real-time transactions : While operational data is crucial for certain MIS applications, an effective MIS spans all decision-making levels, not just operational. B) Requires advanced programming knowledge to interpret reports : An MIS is designed to be user-friendly, enabling managers and executives to derive insights without technical expertise. This option contradicts the usability goals of an MIS. D) Only supports structured decision-making processes : MIS supports both structured (routine) and unstructured (ad hoc) decision-making processes. Tools such as dashboards and ad hoc query systems are integral to handling diverse decision-making needs. E) Operates independently of organizational goals and objectives : A well-designed MIS aligns closely with organizational goals, as its primary function is to facilitate informed decision-making to achieve these objectives.

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