What is the primary purpose of a Service Level Agreement (SLA) in a business context?
A Service Level Agreement (SLA) is a formal document that defines the expected performance levels and quality standards agreed upon between a service provider and a customer. It outlines the specific metrics, responsibilities, and service expectations that must be met by the provider, such as response times, uptime guarantees, and support availability. SLAs are crucial for setting clear expectations and ensuring that both parties understand their obligations and the criteria for measuring service performance. They help manage the relationship between the service provider and the customer, ensuring accountability and providing a framework for addressing any issues that arise regarding service delivery.
The army men or their only commander-in-chief (A)/were not ready (B)/to accept defeat so easily, (C)/so they fought fiercely (D).
In each of the questions, a sentence has been divided into four parts, one of which may contain an error. Identify that fragment and mark it as your an...
The dollar strengthened in the last quarter of 2016 even as commodity prices shoot up due to market euphoria after the election of the new Presi...
The people in the courtroom waited for the judge for announce the justice that would be administered to the guilty man.
Your name (A) / precedes before (B)/ mine (C)/ in the list. (D)/ No Error (E)
None of his sons is mature enough to adept to new circumstances.
...He's extremely intelligent, but his inability to speak in public is his Achilles heel.
The nonagenarian artist is quite satisfied through the work carried out by the foundation.
Select the segment which has a grammatical error in the given sentence.
By this time next year I will do my job in JHT.
I. The council takes a lot of knocking, but on this occasion its efforts demand nothing but to applause.
II. What these churches have to offer, i...