What is the primary purpose of a Service Level Agreement (SLA) in a business context?
A Service Level Agreement (SLA) is a formal document that defines the expected performance levels and quality standards agreed upon between a service provider and a customer. It outlines the specific metrics, responsibilities, and service expectations that must be met by the provider, such as response times, uptime guarantees, and support availability. SLAs are crucial for setting clear expectations and ensuring that both parties understand their obligations and the criteria for measuring service performance. They help manage the relationship between the service provider and the customer, ensuring accountability and providing a framework for addressing any issues that arise regarding service delivery.
What is the new deadline for Bullion Trading and Clearing Members in GIFT-IFSC to meet Net Worth and Base Minimum Capital (BMC) requirements as per the ...
According to the IFSCA (BATF) Regulations 2024, how much office space must a BATF Service Provider allocate per employee in t he IFSC?
There can be a variety of budget. Name the budget which relates to a particular function of the business.
Swift Code is a standard format of Bank Identifier Codes (BI3) and it is unique identification code for a particular bank. These codes are used when tr...
As per the CSR provisions under Companies Act, a CSR committee is to be constituted by certain companies. This committee should consist of at least ____...
“Revenues and expenses must be recorded in the accounting period in which they were earned or incurred, no matter when cash receipts or outlays occurâ...
H ow many entities successfully completed the test phase of the fourth cohort of RBI's regulatory sandbox focused on 'Prevention and Mitigation of Finan...
Under call money market, funds are transacted on an overnight basis and under notice money market, funds are transacted for a period between _________?
Which of the following best describes the law of demand?
Since the middle of the previous decade, RBI and the government have made dedicated efforts in terms of calibrated policy measures like strengthening th...