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    Question

    When did the Government of India decide to formulate

    Citizen’s Charters at Centre and State level?
    A 2002 Correct Answer Incorrect Answer
    B 1992 Correct Answer Incorrect Answer
    C 1994 Correct Answer Incorrect Answer
    D 1997 Correct Answer Incorrect Answer

    Solution

    “Action Plan for Effective and Responsive Government” was adopted both at the Centre and State levels at a Conference of Chief Ministers of various States and Union Territories held on 24 May, 1997 in New Delhi. It was decided that the Central and State Governments would formulate Citizen’s Charters. The basic objective of the Citizens Charter is to empower the citizen in relation to public service delivery.

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