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    Question

    What records must every consumer mediation cell maintain

    according to the Consumer Protection Act?
    A Only a list of empanelled mediators and the cases handled Correct Answer Incorrect Answer
    B A list of empanelled mediators, a list of cases handled, records of proceedings, and any other information specified by regulations Correct Answer Incorrect Answer
    C A record of proceeding and the outcomes of mediation sessions Correct Answer Incorrect Answer
    D Information about the consumers and their personal details Correct Answer Incorrect Answer
    E Financial records related to the mediation process. Correct Answer Incorrect Answer

    Solution

    Section 74 Establishment of consumer mediation cell: (4) Every consumer mediation cell shall maintain-- (a) a list of empanelled mediators; (b) a list of cases handled by the cell; (c) record of proceeding; and (d) any other information as may be specified by regulations.

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