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    Question

    All of the following are key elements of future services, except:

    A mobility Correct Answer Incorrect Answer
    B convergence Correct Answer Incorrect Answer
    C collaboration Correct Answer Incorrect Answer
    D standardization Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    From a technological perspective, the key elements of future services include mobility, convergence, personalization, and collaboration.

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