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    Question

    Each of the following is a technique for handling objections EXCEPT:

    A approach Correct Answer Incorrect Answer
    B acknowledge and convert Correct Answer Incorrect Answer
    C postpone Correct Answer Incorrect Answer
    D agree and neutralize Correct Answer Incorrect Answer

    Solution

    All of these techniques are described in the section ‘Handling Objections' except for option ‘A' - approach.

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