A CRM is only effective if it includes:
Customer experience management (CEM) involves managing the customers' interactions with the organization at all levels and at all touchpoints (direct and indirect contacts of the customer with an organization) so that the customer has a positive impression of the organization, is satisfied with the experience, and will remain loyal to the organization.
Expand the term ALM as used in Banking/Finance sector.
Match the following
1) UTE a) July 1964
2) SEBI b) November 1972<...
Recently, Global Entrepreneurship Summit 2017 was held at _________________
Consider the following statements regarding bridge loan:
(A) It is a loan made by a bank for a longer period to make up for permanent shortage of...
Which of the following union ministry has initiated the Project Mausam?
Minimum amount required to start a Small Finance Banks?
Which one of the following is not the Credit Rating Agency?
Where are the headquarters of Bharatiya Mahila Bank?
Which of the following is the secondary function of Banks?
I. Collecting and supplying business information.
II. Issuing letters of c...
Which of the following is true about NABARD?
I. It is a central or apex institution for financing agricultural and rural sectors
II. ...