Answer-Using a _______________ is often a great way to further develop a ___

Q: Using a _______________ is often a great way to further develop a ______________ between consumer se

TobetterunderstandtheservicepurchasingprocessservicefirmscandevelopacustomercontactauditaflowchartofthepointsofinteractionbetweenconsumerandserviceproviderFurtheraddingagapanalysiswheretherearediscrepanciesisanexcellentwaytoimproveservicedelivery

Question

Using a _ is often a great way to further develop a between consumer service expectations and actual experience.

A customer contact audit; gap analysis

B gap analysis; customer contact audit

C goods-service continuum; gap analysis

D customer contact audit; goods-service continuum

E None of these

Practice Next

More Basics of Marketing Management Questions

Chausa, Dasheri, langra verities of mango are available from
A free living non ‐ symbiotic anaerobic bacterium is:
The term used to define the variation derived from any form of the cell or tissue culture is known as __________
Which of the following disease is not caused by nematode?
Which insect head type is characterized by a vertical orientation of the head axis, perpendicular to the body axis, with mouthparts projecting downward?
Which of the following is a valid form of guarantee given by food business operator under Food safety and Standards Act?
"The Great Hunger" also called the Irish Potato Famine occurred due to which disease in potato ?
Vector of Rice grassy stunt virus is:
Which of the following is the correct order of taxonomic ranks, from most specific to most general?
What was the full form of the DPAP programme

Question

Using a _______________ is often a great way to further develop a ______________ between consumer service expectations and actual experience.

Solution

Download the app

Using a _ is often a great way to further develop a between consumer service expectations and actual experience.