Using a _______________ is often a great way to further develop a ______________ between consumer service expectations and actual experience.
To better understand the service purchasing process, service firms can develop a customer contact audit —a flow chart of the points of interaction between consumer and service provider. Further, adding a gap analysis where there are discrepancies is an excellent way to improve service delivery.
Direction: In each of the questions given below, four words are given in bold. These four words may or may not be in their correct position. The senten...
A This lovable big cat is all ready to charm kids in a film version.
B ‘The Tiger who Came to Tea’ is Judith Kerr’s bestselling book,having...
In the questions given below, a sentence has been divided into four fragments (A), (B), (C) and (D) and is arranged (not necessarily in the correct ord...
1. Once upon a time, there was a famous flute player in Rome.
P. People came running to carry him out, as he had broken his leg.
Q. At one...
A. i never saw two
B. man working miserably
C. men do more with
D. in my whole life than they did
E. one-and-two pence worth of butter
Each question is divided into four parts a,b,c,d. In some questions they are not in the sequence so according to grammar and context re- arrangement is...
Given below are five sentences, each of which has been jumbled up in an order which makes the text incoherent. Mark the option which gives the meaningf...
Given below are four jumbled sentences. Select the option that gives their correct order.
A. Since then cows, pigs, dogs and other mammals have b...
Many travellers approach Lahaul and Spiti
P- via the 3978m-high Rohtang La pass,
Q- tourism hub of Manali
R- which rises north of the
The Angler was very happy
P. with the Salmon
Q. and returned home
R. about his catch
