Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks.
The government is going to make relevant changes in the Insolvency and Bankruptcy Code (IBC) to consider insurers as financial creditors in case of defa...
The Defence Research and Development Organisation (DRDO) recently tested which long-range glide bomb from an Su-30MKI fighter jet?
What is the total value of ₹2,000 banknotes in circulation at the close of business on May 19, 2023?
Which of the followings is not related with Central Drugs Standard Control Organization (CDSCO)?
Who unveiled the statues of Lord Basaveshwara ji and Nadaprabhu Kempegowda ji at the State Assembly premises in Bengaluru, Karnataka?
Who is popularly known as 'the King of Clay' and has decided to withdraw from the upcoming edition of the French Open due to injury?
The age limit for the Mukhyamantri Majhi Ladki Bahin Yojana was recently extended to 65 years. This scheme is associated with which state?
What is significant about the newly discovered plant species Ceropegia shivrayiana found in the Vishalgad area of Kolhapur?
Haiderpur Wetland, a human-made wetland spread over 6,908 hectares in ____________, got the Ramsar Convention tag of global importance.
The Gorakhpur atomic power project, North India’s 1st, is planned to be developed in which state?
