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    Question

    Read the given statements and course of actions carefully. Considering all the things given in the statement to be completely true, decide which of the suggested actions (decision to be taken for follow-up/correction regarding the problem) should be adopted in its regard? 

    Statement: The number of complaints lodged by

    patients and their attendants in Hospital-A has increased during the last five years. Due to insufficient number of doctors available to treat the increasing number of patients, one has to wait for hours for treatment to start.  Course of Actions: I. More doctors should be recruited in the hospital to meet the needs of the increasing number of patients. II. To reduce the number of complaints, patients should be motivated not to report any case of complaint. 
    A Both course of actions I and II should be taken Correct Answer Incorrect Answer
    B Only course of action I should be adopted Correct Answer Incorrect Answer
    C Neither course of action I nor action II should be taken Correct Answer Incorrect Answer
    D Only course of action II should be adopted Correct Answer Incorrect Answer

    Solution

    The correct answer is B

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